Privacy Policy

Welcome to MaddysMansion (maddysmansion.com)! Your privacy is of utmost importance to us. This Privacy Policy, which includes our Cookie Policy, explains how we collect, use, protect, and handle your information when you interact with our website and services.

1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information for Bookings: When you make a booking, we collect your Name, Visitor's ID, Contact Number, and Email Address. This information is essential for processing and managing your reservation.
Personal Information from Contact Forms: If you use our "Contact Us" form, we collect your Name and Email ID to respond to your inquiries.
Technical Data: We automatically collect certain technical information, including your IP address, browser type, device information, and usage patterns (e.g., pages visited, time spent on site). This data helps us understand how our site is used and improve its functionality.

2. How We Use Your Information

Your information is used for the following purposes:

To process and manage your bookings and provide the requested accommodation services.
To communicate with you regarding your bookings, inquiries, or any important updates related to our services.
To improve and optimize our website, services, and user experience.
To ensure the security of our website and prevent fraudulent activities.
For internal analytics and reporting to understand user behavior and enhance our offerings.
We may introduce newsletter services and advertising in the future, which may involve using your contact information for promotional communications, subject to your consent where required.

3. Data Retention

We retain the personal data collected for as long as MaddysMansion website exists, or as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. If we decide to delete your data, we will endeavor to notify you in advance.

4. Data Protection and Security

We prioritize the security of your data. We have implemented robust technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. Our website hosting services provided by Hostinger include various security measures designed to protect your data.

5. Third-Party Services

We do not sell your personal information to third parties. We may use trusted third-party services to enhance our website functionalities, such as Google Analytics for website traffic analysis and embedded content (Google Maps, videos, social media buttons) for richer user experience. These third-party services operate under their own privacy policies. While we do not currently use third-party advertising services, we may introduce them in the future, which would be reflected in updates to this policy.

6. Your Rights

While we do not currently offer an automated system for data access, correction, or deletion, you have the right to request access to the personal information we hold about you, request corrections to inaccurate or incomplete data, or request deletion of your personal information. You may also withdraw your consent for data processing activities at any time. To exercise these rights, please contact us directly via the contact details provided below. We will address your request in accordance with applicable laws.

7. Cookie Policy

This section details how MaddysMansion uses cookies and similar technologies on our website.

7.1 What are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, smartphone) by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

7.2 How We Use Cookies

We use cookies for various purposes to enhance your experience and provide our services:

Essential Cookies: These cookies are strictly necessary for the operation of our website and for you to use its features, such as navigating the site and accessing secure areas. Our own cookies are used for booking submissions and to maintain your booking progress and selected assets. Without these cookies, the website cannot function properly.
Analytics Cookies: We use Google Analytics to collect information about how visitors use our website. This includes data on page views, time spent on pages, and navigation paths. This helps us understand website traffic and usage patterns, allowing us to improve our site's performance and content. The information collected is aggregated and generally anonymous.
Third-Party Embedded Content Cookies: Our website may include content embedded from third-party services, such as Google Maps for location display, videos from platforms like YouTube, and social media buttons (e.g., Facebook, Instagram) to access our social media profiles. These third-party services may set their own cookies on your device. We do not control these cookies, and you should refer to the respective third parties' privacy policies for more information.
No Marketing/Advertising Cookies (Currently): As of now, we do not use cookies for marketing or advertising purposes (e.g., retargeting, tracking ad performance). If we introduce such cookies in the future, we will update this policy accordingly.

7.3 Your Cookie Choices and Consent

As we primarily use essential cookies necessary for the operation of our web service and analytics cookies, we currently do not offer granular user-managed cookie preferences. When you first visit our site, you will see a banner notifying you about our use of cookies. By continuing to use our website after seeing this banner, you consent to our use of essential and analytics cookies as described in this policy.

You can generally control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking essential cookies may impact the functionality and performance of our website, and some features, particularly related to booking, may not work correctly.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please feel free to contact us at support@maddysmansion.com.

Please Wait ....